FAQ's

Frequently asked questions for MyCRC

What is provided in our Criminal Record Check service?
MyCRC partners with Canadian police agencies to conduct Criminal Record Checks based on the Name and Date of Birth of an applicant. These searches may provi...
Wed, 4 Sep, 2019 at 10:43 AM
Will my criminal records be presented in the report?
Results will only contain criminal records that have been disclosed, as entered by you (the individual). Checks resulting in a “Not Clear” determination wil...
Wed, 4 Sep, 2019 at 10:44 AM
Can this check be used for volunteering or pre-employment?
Yes, please make sure that your employer or volunteer organization accepts third party criminal record checks.
Wed, 4 Sep, 2019 at 10:45 AM
Do you offer refunds if my employer does not accept your criminal record checks?
No, please make sure that your employer accepts criminal record checks from third parties who work with the RCMP. The RCMP will not refund us, so we can’t r...
Wed, 4 Sep, 2019 at 10:46 AM
Can you do vulnerable sector checks?
No, Vulnerable Sector Checks must be done at your local police station.
Wed, 4 Sep, 2019 at 10:47 AM
How long does a criminal record check take?
Once you have completed your online consent, it takes an average of 15 minutes to receive your results via email. This process is done by real, live police ...
Wed, 4 Sep, 2019 at 10:48 AM
I know I have a Criminal Record. What will my results contain?
The possible existence of a Criminal Record will result in a “Not Clear” determination. Details of your criminal convictions are only available by submissio...
Wed, 4 Sep, 2019 at 10:49 AM
Under what authority is MyCRC, as a third-party provider, permitted to conduct Canadian Criminal Record Checks?
The results of our Criminal Record Checks are obtained from accredited Canadian Police services. MyCRC partners with police agencies across Canada to conduc...
Wed, 4 Sep, 2019 at 10:50 AM
Can I use MyCRC.ca to order a Criminal Record Check that includes a Vulnerable Sector Search?
To complete a Vulnerable Sector Search, please contact your local police service.
Wed, 4 Sep, 2019 at 10:51 AM
Where does your information come from?
The information given to our clients is provided by an authorized Canadian Police Agency. MyCRC.ca works with numerous police departments across Canada to o...
Wed, 4 Sep, 2019 at 10:52 AM