Frequently asked questions about our Softcheck product.

What is Softcheck?
Softcheck is a real-time public information search that searches over 200,000 databases from over 240 countries looking for criminal records, court decision...
Thu, 28 Mar, 2019 at 7:37 AM
Is Softcheck legal?
Softcheck is perfectly legal. Certn works with privacy commissioners and leading compliance professionals from across North America to ensure our processes a...
Thu, 28 Mar, 2019 at 8:04 AM
How does Softcheck compare to a formal criminal record check? (Canada)
Softcheck provides results in an average of 5 seconds.  Softcheck provides more data. Most criminal record checks will only let you know of the existen...
Thu, 28 Mar, 2019 at 7:39 AM
What does Softcheck search for?
Softcheck will search for a variety of categories of activities and we're always adding more. Some of the major themes we look for are: Abuse (Dome...
Thu, 28 Mar, 2019 at 7:42 AM
What countries do you have data from?
We have data from 240 countries in 77 languages.
Tue, 30 Apr, 2019 at 3:33 PM
Do you have any Canadian data?
Yes, we have over 2,000,000 criminal and court records as well as board and tribunal judgements from every province and territory.
Thu, 28 Mar, 2019 at 7:43 AM
Do you look at social media?
In some jurisdictions yes, our Ai will look at social media. We find all public profiles, provide clients with links and evaluate them for risk. We never lo...
Thu, 28 Mar, 2019 at 7:49 AM
Can I use social media to make a decision on a tenancy decision?
It is legal for a landlord to use something they found on social media to make a decision. Certn will highlight high-risk behaviour, however, if a landlord ...
Thu, 28 Mar, 2019 at 9:46 AM